Privacy Policy

1 Information We Collect

At josarentomiq, we collect various types of information to provide you with our investment analysis education services. This includes personal information you voluntarily provide when creating an account, subscribing to our learning programs, or contacting our support team.

2 How We Use Your Information

We use your personal information primarily to deliver educational content and maintain your learning experience on our platform. Your data helps us personalize course recommendations and track your progress through our investment analysis programs.

Beyond educational services, we may use your information to send relevant updates about new courses, market insights, and platform improvements. We also analyze usage patterns to enhance our content delivery and identify areas where our educational materials can be more effective.

3 Information Sharing and Disclosure

josarentomiq maintains strict policies regarding information sharing. We only share your personal data in specific circumstances that directly support your educational experience or comply with legal requirements.

Our educational partners may receive limited information necessary to deliver joint courses or certification programs. These partners are bound by confidentiality agreements and can only use your data for the specific educational purposes outlined in our partnership agreements.

We may disclose information when required by law, such as responding to valid legal requests from government authorities or protecting our rights and the safety of our users. In such cases, we will make reasonable efforts to notify affected users unless prohibited by law.

4 Your Privacy Rights

As a josarentomiq user, you have comprehensive rights regarding your personal information. We believe in transparency and user control over personal data, which is why we've made it easy to access, modify, or delete your information.

To exercise any of these rights, simply contact our privacy team using the information provided below. We typically respond to privacy requests within 10 business days and will verify your identity before processing any requests.

5 Data Security Measures

Protecting your personal information is fundamental to our operations. We employ multiple layers of security measures to safeguard your data against unauthorized access, alteration, or disclosure.

Our technical security measures include encrypted data transmission, secure server infrastructure, and regular security audits. All payment information is processed through PCI DSS compliant systems, and we never store complete credit card details on our servers.

Beyond technical measures, we maintain strict access controls within our organization. Only authorized personnel who need access to perform their job functions can view personal information, and all access is logged and monitored.

6 Data Retention and Deletion

We retain your personal information only as long as necessary to provide our educational services and comply with legal obligations. Active account data is maintained while your subscription remains current and for a reasonable period afterward to facilitate account reactivation.

Learning progress data and course completion records may be retained longer to support certification requirements and educational continuity. Financial transaction records are kept according to Australian business record requirements, typically for seven years.

When you request account deletion or when retention periods expire, we securely delete your personal information from our active systems. Some data may remain in backup systems for up to 90 days before complete removal.

7 International Data Transfers

josarentomiq primarily processes data within Australia, but some of our service providers may be located in other countries with different privacy laws. When we transfer your information internationally, we ensure appropriate safeguards are in place.

All international data transfers are conducted under standard contractual clauses or other legally recognized transfer mechanisms. We work only with service providers who demonstrate adequate data protection standards and commit to protecting your information according to our privacy requirements.

8 Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyze platform usage. These technologies help us remember your preferences, maintain your session, and understand how users interact with our educational content.

You can control cookie settings through your browser preferences, though disabling certain cookies may affect platform functionality. We use both session cookies that expire when you close your browser and persistent cookies that remain until manually deleted or expired.

Third-party analytics tools help us understand user behavior and improve our educational offerings. These tools collect anonymized usage data and are configured to respect user privacy preferences where possible.

9 Policy Updates and Changes

This privacy policy may be updated periodically to reflect changes in our data practices or legal requirements. We will notify users of significant changes through email announcements and prominent notices on our platform.

Minor updates that don't materially affect your rights may be implemented with updated posting dates. We encourage users to review this policy periodically to stay informed about how we protect and use personal information.

Continued use of our services after policy updates constitutes acceptance of the revised terms. If you disagree with any changes, you may close your account and discontinue using our services.